The latest software update for the Samsung Galaxy S23 series, One UI 6.1, seems to be causing more problems than it solves. While it addressed a screen burn-in issue, numerous users are now reporting malfunctions with their touchscreens.
- Samsung Galaxy S23's One UI 6.1 brings touchscreen woes.
- The touchscreen problems seem to be affecting some Galaxy S23 users, but the cause is unclear and might be unrelated to phone repairs.
The latest software update for the Samsung Galaxy S23 series, One UI 6.1, seems to be causing more problems than it solves. While it addressed a screen burn-in issue, numerous users are now reporting malfunctions with their touchscreens. According to reports on Tech Issues Today and reddit, some Galaxy S23 users are experiencing unresponsive screens or screens that require multiple taps to register a touch. In some cases, the S Pen is the only functional input method.
The cause of the problem remains unclear. While some affected devices reportedly had screen replacements with non-OEM parts, others seemingly have original components. Additionally, restarting or resetting the phone fails to resolve the issue for most users. A potential solution, however, has emerged. Downgrading the software back to One UI 6.0 appears to restore touchscreen functionality for some users.
Samsung has yet to officially acknowledge these reports. With the growing number of complaints, however, the company is likely to address the situation soon. Galaxy S23 users who haven't updated to One UI 6.1 are advised to wait until these issues are resolved.